The hotel offers amenities for your comfortable stay and unforgettable experiences
Outstanding Support!
“The concierge service was incredibly helpful, ensuring our luggage was promptly delivered to our room while we explored the city.” view full review
Perfect Views!
“Our room featured a large window that offered a stunning view of the downtown core, making our stay even more enjoyable.” view full review
Evening Delights!
“The on-site restaurant provided an amazing dining experience, especially in the evening with their delightful cocktails and desserts.” view full review
Swift Elevators!
“The elevator on our side of the hotel was impressively fast, allowing us to get to our room quickly after a long day.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Spa & Leisure
Indoor swimming pool
Sun loungers
Leisure/ TV room
Spa & wellness centre
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
845 Burrard Street,
Vancouver,
Canada,
V6Z 2K6,
British Columbia
Map view
street view
845 Burrard Street,
Vancouver,
Canada,
V6Z 2K6,
British Columbia
City landmarks
Park
Stanley Park
2.5
km
Theatre
Granville Island
2.0
km
Island trip
1.8
km
Harbour
Canada Place
1.4
km
Aquarium
Vancouver Aquarium
2.0
km
Stadium
BC Place Stadium
1.2
km
cnr Water & Cambie Sts
Steam Clock
1.5
km
555 West Hastings Street
Vancouver Lookout
1.2
km
Square
Gastown
2.1
km
Museum
Science World at TELUS World of Science
2.3
km
Harbour
False Creek
1.4
km
200-1226 Hamilton St
Yaletown
1.2
km
Convention Centre
Vancouver Convention Centre
930 m
1055 Canada Pl
Olympic Cauldron
1.2
km
Garden
Dr. Sun Yat-Sen Classical Chinese Garden
2.0
km
Market
Granville Island Public Market
1.8
km
355 Burrard Street
Marine Building
740 m
Museum
Roedde House Museum
940 m
Park
Barclay Heritage Square
870 m
Library
Vancouver Public Library
780 m
1800 Morton Ave Morton Park
A-maze-ing Laughter
1.8
km
1700 Beach Ave
Inukshuk
1.8
km
Park
Coal Harbour
1.6
km
Museum
Museum of Vancouver
2.3
km
Nearby
Gallery
Vancouver Art Gallery Offsite
320 m
1610 Robson St Suite 208
Robson Street
400 m
Vancouver
Vancouver Downtown
480 m
Theatre
The Orpheum
480 m
Gallery
Bill Reid Gallery
360 m
Church
Christ Church Cathedral
330 m
Restaurants
Italian Kitchen
20 m
860 Burrard St
JOEY Burrard
40 m
820 Burrard Street
Boulevard Kitchen & Oyster Bar
30 m
845 Burrard St
Sala Thai
60 m
102-888 Burrard St
Gerard Lounge
30 m
845 Burrard St
Bacchus Restaurant & Lounge
260 m
845 Hornby St
Black + Blue
310 m
1032 Alberni St
Pacifico Pizzeria & Ristorante
130 m
1708 Davie St
Coast Restaurant
350 m
1054 Alberni St
Ballyhoo Public House
180 m
103-888 Burrard St
Kamei Baru
120 m
990 Smithe St
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
friendly staff
great location
dated rooms
average dining
7.6/10
Very good
Rooms
7.5
Location
8.8
Service
8.2
Dining
6.9
Guest reviews
7.6/10
based on 11 reviews
4.5/5
based on 3940 reviews
8.7
8.7/10 based on 3279 reviews
#46 of 86 hotels in Vancouver based on Tripadvisor
Scott
United Kingdom,
May
2024
8.2/10
My stay at the hotel was quite pleasant. The rooms, while mostly clean and lovely, felt quite dated and could use some upgrading. The service was exceptional, with the staff always going out of their way to please. The location was brilliant, right in the heart of the city with plenty of amenities nearby. The dining experience was good, though not as amazing as other aspects of the stay.
Rooms
7.0
The rooms were mostly clean, but they were quite dated and needed upgrading.
Service
9.0
The service was exceptional, with the staff always willing to please.
Location
9.0
The hotel's location was brilliant, right in the heart of the city with plenty of amenities nearby.
Dining
8.0
The dining experience was good, but not as amazing as other aspects of the stay.
Facilities
8.0
The hotel offered a variety of facilities that were satisfactory.
friendly staff
dated rooms
Edith
United Kingdom,
April
2024
8.2/10
The hotel offers beautiful views but shows wear in the rooms. The staff is very courteous and efficient, although some extras can add up, making the stay expensive. The location is superb, close to shopping districts and entertainment areas. Dining is enjoyable with a continental feel. The facilities are well-equipped.
Rooms
7.0
The rooms, while showing wear, provide beautiful views and come with convenient features like a motion sensor night light and Nespresso maker.
Service
9.0
The staff was extremely helpful and efficient, showing genuine care for our needs during our stay.
Location
9.0
The hotel enjoys a superb location near shopping districts and various entertainment options.
Dining
8.0
The dining experience has a continental touch and was enjoyable overall, although it is not included in the package.
Facilities
8.0
The facilities are well-equipped to meet guests' needs efficiently.
Beautiful Views
Wear in Rooms
Susan
United Kingdom,
March
2024
8.0/10
The hotel's location is superb, within walking distance of all the local spots to explore, especially for food and shopping. The rooms are comfortable but show signs of aging, although room 1855 was delightful. The service staff is exceptionally helpful, making my stay wonderful. The dining options were adequate, with limited choices. The common areas may need some cleaning attention, but the central location offers easy access to nice shops on Robson.
Rooms
7.0
The room I stayed in, 1855, was delightful with a comfortable King Bed and lovely view over Burrard Street.
Service
9.0
The service staff were all excellent and very service-oriented, always ready to assist in any way possible.
Location
10.0
The hotel's location is perfect, right in downtown Vancouver, within walking distance of all the local spots to explore, especially for food and shopping.
Dining
6.0
The dining options were adequate, with a small choice available. The breakfast was okay but could be expanded for more variety.
Facilities
8.0
The hotel offers standard facilities like room service, laundry, and tours/ticket assistance. However, some common areas might require additional cleaning attention.
James
United Kingdom,
March
2024
7.0/10
The hotel rooms were clean, bright, and the bed quite comfortable with a spectacular view, though maintenance issues arose after the second day. The service was helpful and excellent, though there was an incident with staff entering the room without knocking. The location is ideal for central stays, despite being across the street from a fire station. The dining options were mediocre with a limited choice. The hotel is close to Robson Street, offering convenience for touring Vancouver.
Rooms
7.0
The very large rooms offer a very good view of the city.
Service
8.0
The service was very helpful and excellent, although there was an unexpected entry to the room.
Location
8.0
The hotel is ideal for central stays, close to Robson Street for touring Vancouver.
Dining
5.0
The dining experience was average with a limited choice, and misinformation received from the front desk about the offerings.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Thomas
United Kingdom,
February
2024
8.0/10
My stay at the hotel was everything I expected with great facilities, spotlessly clean rooms, and a pretty ambiance. The only downside was that the room wasn't ready until about the check-in time.
Rooms
8.0
The room was lovely and had all the facilities that I needed, except maybe a kettle.
Service
7.0
The staff were all very approachable and friendly, accommodating my request for an early check-in and even giving me an upgraded room. However, there was a small splatter on the side table that wasn't cleaned up.
Location
9.0
The hotel's location was excellent and within walking distance to coffee shops, restaurants, and stores. I was surprised by how centrally located we were to the excellent shops nearby.
Dining
7.0
The dining experience was good, but not as amazing as the rest of the stay. There was not much of a selection for my partner who is a vegetarian.
Facilities
9.0
The facilities were great overall, offering room service, laundry, and even pet amenities. The welcome drink was a nice touch.
Friendly staff
Room not ready on time
Neil
United Kingdom,
December
2023
8.0/10
The hotel rooms were very lovely and large, offering all the facilities one would expect, with little touches like cotton balls and lip balm. However, some areas of the rooms were old and worn out. The service was absolutely amazing and efficient, though the decor could use some modernization. The location was terrific, right in the middle of town, making it easy to walk to various attractions. The dining options were limited but satisfactory. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
The rooms were very lovely and large, with appreciated little touches like cotton balls and lip balm. Some areas seemed old and worn out.
Service
9.0
The service was absolutely amazing and very helpful, though the decor appeared dated and could benefit from upgrades.
Location
9.0
The location was terrific, right in the middle of town and close to everything we wanted to see.
Dining
7.0
The dining experience was satisfactory with limited options available.
Facilities
7.0
The hotel offered all the necessary facilities but some areas seemed old and in need of refreshing.
Christopher
United Kingdom,
November
2023
8.2/10
I had a pleasant stay at Le Grande Residence, with clean and spacious rooms perfect for a family of four. The service was top-notch with a lovely ambiance, although the dining options were more on the ordinary side. The central location made it easy to explore Vancouver, but the dining choices left room for improvement.
Rooms
8.0
The rooms were very clean and just enough space for a family of 4.
Service
9.0
The service was super friendly, and check-in was smooth.
Location
9.0
The hotel is located in downtown Vancouver, a stone's throw from the cinema and some great restaurants.
Dining
7.0
The dining choices were more on the ordinary side, lacking exceptional options.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay.
Leslie
United States,
August
2023
6.8/10
The hotel is very conveniently located in downtown Vancouver, with shops, restaurants, and attractions right at your doorstep. The rooms, although a bit outdated with some issues like mold in the shower, do have some nice amenities like a stocked mini-bar and a Nespresso maker. The service was excellent, with helpful staff offering assistance with booking tours and providing useful recommendations. The location is ideal for exploring the city but may have some worn-out areas. Dining options were somewhat limited, mostly through room service, and the breakfast was missing some hot items. Overall, a decent stay with good value for the price.
Rooms
6.0
Although the rooms were a bit outdated and had issues like mold in the shower, they did have some nice added touches like a stocked mini-bar and a Nespresso maker.
Service
8.0
The service was excellent, with the staff being very helpful and accommodating throughout my stay.
Location
7.0
The hotel is right at the center of downtown Vancouver, making it perfect for exploring shops, restaurants, and attractions within walking distance. However, some areas may look a bit tired.
Dining
6.0
The dining experience was somewhat limited, mostly through room service, and the breakfast options were missing some classic items like cooked eggs, sausages, and bacon.
Facilities
7.0
Daniel
United Kingdom,
July
2023
7.8/10
The hotel exceeded my expectations with its comfortable and clean rooms, although the housekeeping service was a bit late. The location was vibrant and convenient for exploring the city, despite some noise from traffic. The service was a mixed bag with very friendly staff but a few encounters that lacked politeness.
Rooms
8.0
The rooms were very clean, newly renovated, and the beds were incredibly comfy.
Service
7.0
The staff was a mix of friendly and helpful, although there were a few instances of lacking politeness.
Location
9.0
The hotel's central location provided easy access to restaurants and shopping areas.
Dining
8.0
The dining experience was pleasant with a good selection of buffet options.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay.
Bryan
United States,
June
2023
7.4/10
My stay at the hotel was lovely. The rooms were large, clean, and well laid out with a traditional feel. Housekeeping would have been a nice touch. The service was a bit hit-and-miss with some communication issues, but they offer a variety of amenities. The location was superb, right in the heart of the city with everything I needed nearby. The dining experience was good but not outstanding, and it would have been great if breakfast was included in the rate.
Rooms
8.0
The rooms were large, clean, and well laid out in a traditional style.
Service
6.0
The service had some communication issues, but they offer room service, dry cleaning, and other amenities.
Location
9.0
The location was brilliant, right in the heart of the city with a supermarket next door and plenty of restaurants around.
Dining
7.0
The dining was good, but not exceptional. It would have been better if breakfast was included in the rate.
Facilities
7.0
The facilities were satisfactory, offering a variety of services to guests.
John
United Kingdom,
June
2023
8.0/10
The hotel is in a vibrant location, surrounded by shopping streets and numerous dining options. The rooms were more spacious than expected, but cleaning was delayed until late afternoon, which shortened our time to relax. However, the service was exceptional, with friendly staff catering to our needs. The dining choices were satisfactory, though breakfast could have been included in the high-priced rate.
Rooms
8.0
The rooms were larger than I originally thought and only made up later in the day.
Service
9.0
The service staff, from door service to concierge, were exceptionally helpful and friendly.
Location
9.0
The hotel is perfectly situated in the heart of bustling Granville St, surrounded by a variety of dining options.
Dining
7.0
The dining experience provided good choices, but for the rate, breakfast should have been included.